These terms govern use of the website and services provided by People Not Paper Ltd, trading as People Not Paper, a company registered in England and Wales under company number 11384826, registered office 10 Western Road, Romford, RM1 3JT, United Kingdom.
1. Our services
People Not Paper provides recruitment software to recruitment agencies and employers, including Relay (coordination of live roles) and Proof (skills-based candidate assessment). Access to our products is provided under a separate written agreement with each customer.
2. Acceptable use
Customers must use our platform lawfully, must obtain valid consent from any individual they communicate with through it, and must not use it to send unsolicited marketing, unlawful or misleading messages. Customers are responsible for the content of messages sent through their account.
3. Messaging
Where our platform sends messages via third-party channels — including the WhatsApp Business Platform, SMS and email — use of those channels is additionally subject to the terms and policies of the relevant provider. We may suspend messaging where we reasonably believe those policies are being breached.
4. Data protection
Our handling of personal data is set out in our Privacy Policy. Where we process personal data on a customer's behalf, we do so as a processor under a data processing agreement forming part of the customer's contract with us.
5. Intellectual property
All intellectual property in our website, products, brand and content remains ours. Customers receive a limited, non-exclusive, non-transferable right to use the services for the term of their agreement.
6. Availability
We aim to keep our services available at all times but do not guarantee uninterrupted access. Service levels, where offered, are set out in the customer's agreement.
7. Liability
Nothing in these terms excludes liability that cannot be excluded by law. Subject to that, our liability is limited as set out in the customer's written agreement with us.
8. Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
9. Contact
Questions about these terms: hello@peoplenotpaper.com.